Proposal on Personal Information Protection

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Following the rapid development of the mobile Internet and big data, the scale and impact of the disclosure of personal information of our country’s netizens has become ever larger, gravely infringing netizens’ rights and interests, harming the public interest, and attracting a high degree of attention from competent government departments as well as the broad attention of all walks of society. In order to protect netizens’ personal information security, safeguard the rights and interests of netizens, guide Internet enterprises to collect, store and use personal information in a standardized manner, stimulate the implementation of related laws and regulations, promote the healthy and sustainable development of the Internet sector, the Internet Society of China proposes the following Proposal to the nationwide Internet circles:

I, Strictly abide by all laws and regulations formulated by national and sectoral competent departments, as well as the sectoral self-discipline conventions issued by the Internet Society of China, and cooperate with relevant government departments’ lawful actions to attack the online disclosure of personal information. 

II, Strengthen sectoral self-discipline, shoulder corporate social responsibility, strengthen examination, verification and management of interactive platforms such as websites, forums, microblogs, instant messaging, e-commerce, etc., timely discover and clean up online disclosure of personal information, do not provide communication channels for information disclosure, and protect netizens’ lawful rights and interests.

III, Complete supervision and reporting mechanisms, vigorously respond to netizens’ complaints in the area of personal information protection, timely feed back handling outcomes to netizens, earnestly correct problems reflected by the public, increase online service quality, and create an online environment of security and sincerity.

IV, Strengthen professional training for employees, raise employees’ understanding of personal information protection, require employees to earnestly implement legal responsibilities, abide by legal provisions, and implement the requirements concerning personal information protection in laws and regulations. 

V, Strengthen cybersecurity protection capabilities, and prevent that databases and user information is stolen. If cybersecurity incidents such as disclosure of user information are discovered, timely report them to public security bodies and relevant government departments, adopt effective measures to plug cybersecurity vulnerabilities, and protect data and information security. 

VI, Strengthen propaganda, raise netizens’ capability to identify and judge phishing, fraud and other such online violations and harmful information, strengthen netizens’ understanding and usage levels of online smart terminals, strengthen personal information protection awareness, and prevent personal information disclosure. 

Internet Society of China

14 September 2018.

Appendix: small measures to prevent personal information disclosure

1, Do not register at websites with unclear sources, cautiously use mobile phone number registration.

2, Do not scan QR codes from an unclear origin, do not install software from an unclear origin.

3, Information on replaced electronic products must be deleted thoroughly, to prevent law-breakers from recovering data.

4, Processing paper forms with personal information requires caution, and privacy information must be erased.

5, Avoid disclosing excessive personal information on social software, to prevent its use by lawbreakers.

6, Cautiously use free WiFi in public venues, to prevent disclosure of user names and passwords.

7, Do not click on links in text messages and mails, in order to avoid “phishing”.

8, The same account name and password group must not be used on different pieces of software, in order to avoid the creation of grave harm. 

个人信息保护倡议书

随着移动互联网和大数据的快速发展,我国网民个人信息泄露的规模和影响越来越大,严重侵犯网民权益,损害公共利益,受到政府主管部门的高度重视和社会各界的广泛关注。为保护网民个人信息安全,维护网民合法权益,引导互联网企业规范地收集、存储及使用个人信息,促进相关法律法规的贯彻落实,推动互联网行业健康可持续发展,中国互联网协会向全国互联网业界发出如下倡议:

  一、严格遵守国家和行业主管部门制定的各项法律法规,以及中国互联网协会发布的行业自律公约,配合政府有关部门依法打击网络泄露个人信息的行为。

  二、加强行业自律,承担企业社会责任,强化对网站、论坛、微博、即时通信、电子商务等互动平台的审核和管理,及时发现、清理网上泄露的个人信息,不为泄露信息提供传播渠道,保护网民的合法权益。

  三、健全监督举报机制,积极响应网民在个人信息保护方面的诉求,及时向网民反馈处理结果,对公众反映的问题认真整改,提高网络服务质量,营造安全诚信的网络环境。

  四、加强对从业人员的职业教育,提高从业人员对个人信息保护的认识,要求从业人员认真履行法律责任,遵守法律规定,落实法律法规对个人信息保护方面的要求。

  五、强化网络安全防护能力,防止数据库和用户信息被窃取。如发现用户信息泄露等网络安全事件,及时向公安机关及政府有关部门报告,采取有效措施弥补网络安全漏洞,保护数据信息安全。

  六、加强宣传,提高网民对钓鱼、诈骗等网络违法和不良信息的识别判断能力,加强网民对网络智能终端的了解和应用水平,强化个人信息保护意识,防止个人信息泄露。

  中国互联网协会

  2018年9月14日

  附:防范个人信息泄露小妙招

  1、不要注册来源不明网站,谨慎使用手机号码注册。

  2、不扫描来历不明的二维码,不安装来历不明的程序。

  3、淘汰的电子产品信息销毁要彻底,防止不法分子恢复数据。

  4、带有个人信息的纸张单据处理需谨慎,要抹掉隐私信息。

  5、避免在社交软件上泄露过多个人信息,防止不法分子利用。

  6、慎用公共场所免费WiFi,防止用户名、密码泄露。

  7、不要点击短信和邮件中的链接,以免被“钓鱼”。

  8、不同软件不要使用同一组账号密码,以免造成严重损失。

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